Support

New subscribers get 3 free days of Still. Premium. You are not charged during the trial. When it ends, your chosen plan ($19.99 per year or $2.99 per month, shown in your local currency in the store) starts automatically, unless you cancel at least 24 hours before the trial ends. In the app, Settings shows the date your trial ends.

iPhone: open Settings, tap your name, tap Subscriptions, choose Still., then tap Cancel Subscription.

Android: open the Google Play app, tap your profile picture, choose Payments & subscriptions, then Subscriptions, choose Still., then tap Cancel subscription.

Cancel at least 24 hours before the renewal date to avoid the next charge. You keep Premium until the period you paid for ends. Deleting the app does not cancel the subscription.

Sign in to the same Apple ID or Google account you used to subscribe. Open Still., go to the subscription screen and tap Restore purchases. If it does not work, check that you are signed in to the right store account, then write to us.

Apple and Google handle refunds for purchases made through their stores. On iPhone, go to reportaproblem.apple.com and choose Request a refund. On Android, open your order history in Google Play and choose Request a refund or Report a problem. We cannot issue refunds ourselves.

Check that notifications are allowed: on iPhone, Settings → Notifications → Still.; on Android, Settings → Apps → Still. → Notifications. Then open Still. → Settings and check that your daily verse is switched on and set to a time you want. Focus modes and Do Not Disturb can also hold notifications back. We keep messages few, and we do not send guilt-based reminders.

Make sure your phone is not on silent with the ringer switch (iPhone) and that the media volume is up. Audio is created on our server the first time, so it needs an internet connection for verses you have not heard before. If audio cannot load, the app can fall back to your phone’s built-in voice. If a verse sounds wrong, tell us which verse and which voice.

Explanations, scene descriptions and answers are written with AI (Anthropic’s Claude) from the Bible text, and are labelled as AI-written. A few verses have notes written by hand. AI can make mistakes, and Christians read some passages differently, so please treat explanations as a starting point, not as pastoral advice. Tap Report a problem beneath any explanation and we will review it.

Only on your phone. Your written prayers and recordings are never uploaded to us or to anyone else. That also means we cannot recover them: if you delete the app or lose the phone, the journal is gone. See the Privacy Policy for details.

On your phone: delete journal entries in the app, or delete the app to remove everything stored on the device. Community: go to Settings > Delete my community data. This deletes your community account with your display name, reflections, likes, reports and blocks. Everything else on our server: email prashant@studiolab.digital with the subject “Delete my data” and, if you have it, your anonymous app ID. We will delete the record linked to it and confirm within 30 days.

Tap the … menu on any reflection and choose Report, then pick a reason. The reflection disappears for you at once. We check reports within 24 hours, remove content that breaks the Community guidelines, and stop the people who post it from posting. To block someone, tap the … menu on one of their reflections and choose Block with their name, so you no longer see anything they post. They are not told. To unblock someone, go to Settings > Blocked people.

For anything urgent, or anything you cannot report in the app, write to prashant@studiolab.digital with the verse and the display name.

Be kind. No hate, no sexual content, no harassment, no spam and no personal info. Reflections are public to everyone who uses Still., so please never share contact details. Read the full Community guidelines.

The King James Version, the Berean Standard Bible and the American Standard Version, all in the public domain. Some verses found in older manuscripts are not in the Berean and American Standard texts, and the app says so when you reach one.

No. There is nothing to sign up for. The app creates a random anonymous ID so it can remember your settings and send the reminders you choose. If you use Community, the app also creates an anonymous community account, and you pick a display name before your first post. No email or password is needed.